Advisory Solutions for the Healthcare Industry

Tec-Refresh is committed to developing the best strategy to meet our customers’ short and long-term business objectives by transforming their organization using technology solutions that maintains integrity, minimizes risk, and generates growth.

Security Framework Development

Tec-Refresh will analyze your network security and review configurations, network drawings/architecture, segmentation, and patching policies. We’ll also perform an initial vulnerability assessment to determine your healthcare organization’s current threat landscape.

Network Architecture Review

We’ll analyze your healthcare organization’s network components and documentation to identify any weaknesses and risks. Additionally, our team will discuss our findings with you to help you better understand your current IT landscape including your network, security, storage, and computing assets.

Business Continuity Review

Tec-Refresh will review the current policies, procedures, and architecture in your Business Continuity Plan (BCP). If you don’t yet have a BCP, we’ll assist you in developing one that will back up all business-critical assets. We’ll also test recovery to minimize company downtime in the event of a disaster.

Business Continuity Solutions for the Healthcare Industry

Tec-Refresh will develop a process of creating systems of prevention and recovery to deal with potential threats to your healthcare company. In addition to prevention, the goal is to permit ongoing operation, before and during execution of disaster recovery.

Implementation and Optimization

Tec-Refresh will assist with installing and implementing new hardware and software. We’ll also help you make sure that pre-existing hardware and software has been installed and configured correctly, ensuring it meets its full potential and meets healthcare industry best practices.

Network Architecture Review

We’ll analyze your healthcare organization’s network components and documentation to identify any weaknesses and risks. Additionally, our team will discuss our findings with you to help you better understand your current IT landscape including your network, security, storage, and computing assets.

Business Continuity Review

Tec-Refresh will review the current policies, procedures, and architecture in your Business Continuity Plan (BCP). If you don’t yet have a BCP, we’ll assist you in developing one that will back up all business-critical assets. We’ll also test recovery to minimize company downtime in the event of a disaster.

Cybersecurity Solutions for the Healthcare Industry

At Tec-Refresh, we’re healthcare cybersecurity experts. Our cybersecurity services have effectively kept healtchare industry networks safe from malicious activity such as ransomware. We take away the stress of maintaining your IT infrastructure and securing your network, allowing your staff to focus on daily business operations.

NOC/SOC – Monitoring & Support

Unlike many cybersecurity solution providers, Tec-Refresh has two levels of highly skilled and knowledgeable engineers. We can resolve issues during your first call and reduce the amount of time you’d have to waste being transferred to higher levels of support. We combine NOC (Network Operations Center) and SOC (Security Operations Center) responsibilities to gain a holistic view of your healthcare organization.

Vulnerability Assessments

Tec-Refresh will perform an initial vulnerability assessment of your network, company policies and procedures, and the security posture of your current infrastructure and firewall policies. After the initial vulnerability assessment, our SOC provides continuous monthly vulnerability scans to help you proactively mitigate any potential threats.

Penetration Testing

Tec-Refresh conducts an annual penetration test based on the Penetration Testing Execution Standard (PTES) and Open Web Application Security Project (OWASP) testing guidelines, as well as on ongoing research. If necessary, we conduct testing in accordance with Payment Card Industry (PCI) guidelines or Health Insurance Privacy and Portability Act (HIPAA) standards. We design all of our pen testing engagements to meet or exceed compliance requirements.

Ransomware Recovery-as-a-Service

Often, recovering from a ransomware attack can be complex and time-consuming. Identifying the scope of the attack, locating the most recent clean data, and recovering quickly – all while ensuring your backups have not been deleted or encrypted – can be a significant investment for any organization.

Protect your data with Tec-Refresh’s Ransomware Recovery-as-a-Service (RRaaS).

Social Engineering Testing

Unfortunately, the weakest link in an organization’s network security is often not technology, but a human. Humans can be manipulated to provide access to network resources, allowing attackers to get around network defenses. To help you defend against attacks, our annual Social Engineering Test uses phishing, vishing, and other social engineering attacks to gain access to your healthcare organization’s network, data, and/or building. In addition to the annual test, Tec-Refresh performs monthly training campaigns to equip your staff to detect phishing emails and vishing phone calls.

Managed Detection Response

Because we continuously collect security-related data about your network, if an incident does occur, we have the data to quickly review what steps an attacker took. This saves time in investigating and gathering evidence after an incident. Another benefit of such data collection is that we can restore systems to their state before the incident, reducing its impact on your healthcare business operations.

Visibility and Network Access Control

Tec-Refresh provides real-time, continuous, and agentless visibility and control for your network environment through Forescout CounterACT. We can see all IP-connected devices the instant they connect to your network, and can classify, assess and monitor those devices. In addition, our team handles IoT (Internet of Things), OT (Operational Technology), or virtual instances. Through this, we can control those devices through automated policies that provide notifications or access control measures based on the device’s hygiene. Additionally, we can orchestrate security automation with your existing security and management products to rapidly respond to threats across your healthcare organization’s network.

Tec-Refresh, Inc. is an information security consulting firm which provides managed security services, risk management, and compliance services to the healthcare industry. Efrem Gonzales founded the company in 2010 on the principle of putting the customer first. Our solutions reduce complexity, simplify device compliance, and enhance network security. Contact us to see how we can put our IT expertise and experience to work for your healthcare organization!