Managed IT Services

Tec-Solutions-as-a-Service (TSaaS)

TSaaS is our service delivery model that encompasses all facets of our managed security service offering. 

Our services include infrastructure management, risk management, monitoring and administration, extending existing teams, or full managed services to bridge business processes and technology. 

We are committed to improving and managing your organization’s infrastructure while supporting your evolving needs. More than anything, our staff understands the importance of keeping your organization fully operational. 

We deliver 24×7 services via security experts across multiple disciplines to provide continuous monitoring and administration.

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Tec-Refresh is committed to developing the best strategy to meet our customers’ short and long-term business objectives by transforming their organization using technology solutions that maintains integrity, minimizes risk, and generates growth. 

Tec-Refresh will perform a review of your company’s network landscape and documentation as well as an analysis based on the results to identify if any weaknesses or potential risks exist in your environment. This review will include discussions and information-sharing to better understand your current IT landscape, encompassing network, security, storage, and data flow. The details from this review are combined to create a Network Discovery Report that will help you make best practices throughout your network. 

The key is our innovative collaboration and experienced insight: with our clients, with industry experts, and with alliances such as Fortinet, Palo Alto, Forescout, Rubrik & Datrium.

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Continuity

Tec-Refresh will develop a process of creating systems of prevention and recovery to deal with potential threats to a company. In addition to prevention, the goal is to permit ongoing operation, before and during execution of disaster recovery. 

We provide a software defined backup, disaster recovery, and archival process across on-premises and cloud environments. We simplify and securely manage our customers’ data while reducing data center footprints. 

Our goal is to securely and efficiently backup our clients’ data and rapidly recover the data to ensure minimal network downtime is achieved during an incident.

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Security

Tec-Refresh combines our NOC and SOC responsibilities along with an agentless approach to gain visibility of all IP-connected devices and maintain a holistic view of our customer’s network. This process allows us to perform vulnerability, risk, and compliance services to fully understand the threat landscape and network hygiene across all devices on the network in real-time and provide automated Incident Response (IR) to mitigate the discovered risks and vulnerabilities. 

Our expertise revolves around network security and our clients’ networks are treated as an extension of our own by helping them meet the SANS Top 20 Security Controls.

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